We are passionate about assisting mid-tier businesses achieve their goals through our proven Total Growth process.

Growth

  • A growth strategy service helps businesses identify opportunities and develop actionable plans to expand their market presence, increase revenue, and achieve long-term success. Through market analysis, customer insights, and strategic planning, these services assist in setting clear objectives, optimising resources, and implementing effective tactics tailored to each client's unique goals and challenges. By leveraging data-driven insights, innovation, and proven methodologies, growth strategy services empower businesses to capitalise on emerging trends, outpace competitors, and adapt to evolving market dynamics, ultimately driving sustainable growth and maximising shareholder value.

  • Client journey mapping is more than just a buzzword; it’s a strategic tool that allows service providers to visualise every step of the client’s experience. By mapping out each touchpoint, from the first interaction to ongoing support, businesses gain invaluable insights into the client’s perspective. This insight is crucial for identifying pain points, recognising areas of excellence, and pinpointing opportunities for improvement.

    Understanding the client journey isn’t a one-time exercise; it’s an ongoing process that evolves as client needs and expectations shift. By continually revisiting and refining the client journey map, service providers can ensure that they remain aligned with their clients’ ever-changing needs.

  • Over time, people involved in a process will evolve their own, unique, understanding of that process. Often this will lead to variations and even arguments about how the process operates. We can work with a group like this and help them gain a common understanding of both the process and its aims. The first step in automating/ optimising a process must be to document a clear definition of what the manual process is. Without that, you’re paving the forest, not paving the path.

  • Often an external view of a process makes it obvious where it can be improved, particularly where the process crosses company boundaries. We can deliver this. You can’t automate what isn’t defined.

  • We Create Tailored Sales process for managing your lead and opportunities in line with business development activities.

    As an approved HubSpot and Asana Solutions partner, we have become experts in tailoring HubSpot Sales Hub Customer Relationship Management platform for businesses particularly within the property and construction industry. We take the guess work out of customising the backend strategy and streamline your sales processes.

    Through a virtual or face-to-face training workshop we demonstrate to your team how to utilise the platform to efficiently organise, record, track and report their business development activities and generate stronger pipelines. We also assist with creating lead generation strategies to help drive new business.

    Chastain Consulting have extensive experience working in Deltek Vantagepoint a common platform within the architectural industry that has significant focus on finance however DV is more than just a financial system it can be a one stop shop for your CRM front end and back end. The source of all truth. We can assist with implementing your CRM/ training and more.

Bid/ Tender Experts

  • Sometimes the issue is not just not winning, it’s bidding for too many things you can never win. This means your team is spending its time on unwinnable bids and tenders, instead of putting their focus on the ones you can win. Chastain Consulting will kick off a project (Bid) by holding strategy workshops to develop a winning strategy for the bid. These workshops involve bringing together key stakeholders (bid sponsor, opportunity lead, bid manager) to discuss client needs and workshop solution elements. Capture planning/ WIN strategy.

  • Once the WIN strategy is defined we can collaborate with you on your overall messaging, compliance details or both. We assist with writing, editing and proofing your tender response and works closely with business owners and subject matter experts to develop a draft, so responses accurately reflect company values and answer questions effectively. We will show you how to create theme statements and other elements that influence both the Client, and your internal contributors

  • Planning is a key part of the bidding process that is over looked or miss managed. Chastain Consulting collaborate with your team planning bids and preparing for the writing process so there is a clear plan of who does what. We will assist with establishing the BID plan; team roles, actions, schedules, milestone meeting to make sure all component of the bid are mapped out.

  • We will set up the document considering compliance and best workflows allowing for the most efficient way to work if the bid is a large consortium or not.

    We make sure your content looks clean and is easy to understand. With our design and layout help, your tender response documents will stand out with clear messaging and a succinct proposition.

  • Our Bid Team are highly experienced and will collaborate with your team on overall messaging and fine grain details. Chastain Consulting assists with editing and proofing your tender response and works closely with business owners and subject matter experts to develop a draft, so responses accurately reflect company values and answer questions effectively.

  • As the deadline approaches we will work with you to validate and check all the submission administrative elements and prepare for lodgement. Yes we will lodge your submission, and we will provide any advise or assistance required.

  • Leveraging decades of expertise, we've crafted a selection of budget-friendly online and in-house training courses aimed at enhancing your company's bidding success. Choose from a variety of modules, or let us tailor a bespoke program to align with your distinct needs.

    Our approach is entirely adaptable – we design flexible options to cultivate essential bid and pitching skills, whether you're working from home or your workplace.

    If you acknowledge the importance of securing long-term revenue streams for growth but are uncertain about where to begin, that's precisely where we come in to assist.

Brand Roll Out

  • Once a business has undergone a branding exercise, we handle all the groundwork. We seamlessly transform existing marketing collateral content into a fresh format.

    By delving into your brand guidelines, we meticulously transfer all brand templates, including CVs, project sheets, case studies, capability documents, etc., into their newly branded counterparts. Furthermore, we offer a comprehensive walkthrough on effectively utilising these assets.

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